5 Ways to Build Better IT Outsourcing Relationships
Posted: Oct 29, 2012
IT leaders may be well-versed in the latest technologies and service provider offerings, but they may need help building a long-term relationship that addresses such ever-changing criteria such as innovation and performance. Here are five key levers that can impact outsourcing costs and lead to a healthier relationship.
1. Scope and Scale
2. Service Levels
3. The Value of a Healthy Relationship
4. Global Delivery Models
5. Process Improvement