Do you ever wish that your IT staff communicated more effectively? With key stake holders? With each other? And with you?

Do your team members frequently go into too much detail when they communicate? Talk too much and listen to little? Get hung up on arguing their point rather than building consensus? Walk away from conversations before they've achieved and confirmed a shared understanding?

Do you ever find that you can't get past the second slide of your PowerPoint deck in a meeting? Or that your boss starts interrupting your answers with more questions, before you've answered her last one?

If you answered "Yes" to any of these questions, check out the following two powerful techniques to improve your communication skills.

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