Step Two   CONFERENCE REGISTRATION Contact Us 

TERMS POLICY

Check Payments
Check payments must be received within 30 days of the registration and by April 3, 2008 or the registration will be cancelled and you will be required to re-register at the prevailing conference rate. If the check is returned or if we cannot process it, your registration will be cancelled. Please allow 5-7 business days for the processing of your conference payment. It is important to include your registration confirmation letter with your check to ensure your funds are properly allocated.

Mail payments to:
Quest International Users Group
Collaborate 08 Conference Registration
2365 Harrodsburg Road, Suite A325
Lexington, KY 40504

Include confirmation letter(s) with check. Check should be made out to Quest International Users Group C08 Reg.

Non-Payment Clause
When you submit your registration to us, your registration becomes binding and the registration fees are due and payable. If you cancel your registration or do not attend the conference, the registration fees remain due and payable and are nonrefundable (subject to any discounts allowed under our cancellation policy). Early-bird discounts apply only when registration fees are actually received and are not based on the date you registered. If you register early, but pay after the early-bird deadline the full registration fees apply. We reserve the right to reject any registration not in compliance with our eligibility requirements or other rules or procedures. We will refund registration fees under our cancellation policy for any rejected registrations based on the date of rejection.

Conference Cancellations
Please note the following fees applicable to cancellations:
 - 100% less $250 processing fee - November 5, 2007 - March 13, 2008 
 
- 50% refund (no processing fee) - March 14, 2008 - March 27, 2008 
 - NO refunds are given for cancellations received after March 27, 2008

All cancellations must be submitted in writing to Quest via the cancellation form located in the myConference tool. The link to myConference will be noted in your email confirmation letter. Special events may be subject to different cancellation policies, please contact us at registration@questdirect.org for details.

Pre-Conference Training Cancellations
Please note the following fees applicable to cancellations:
 
-100% less $50 processing fee - November 5, 2007 - March 27, 2008 
 - NO refunds are given for cancellations received after March 27, 2008

All pre-conference training cancellations must be submitted in writing to Quest via the cancellation form located in the myConference tool. The link to myConference will be noted in your email confirmation letter. No penalty will apply for name changes and substitutions.

Substitutions
Substitutions for paid registrants can be made by April 3, 2008 by completing the substitution form in myConference. Changes can also be made onsite by presenting a letter on company letterhead detailing the substitution. Substitutions made from an individual Quest member to a non-Quest member will render the member discount void. No penalty will be applied for substitutions.